Well, the Best Buy Saga has culminated. After having my wife's laptop for 2 WEEKS, continuing to give me the run around, I went in today and they presented me with 2 choices. 1, they could send the laptop to the repair shop, which would take 4-6 weeks, or they could refund me the money for the laptop and I could 'just buy a new one'.
Problem is that I got a hell of a deal on that laptop since it was ordered, upgraded, then not sold. So I asked if I would get my 130 dollars back for the Geek Squad work that was done but not fixing the problem. And they gave me that back too. I wound up buying my wife yet another laptop, more expensive, costing me MORE money. Bad customer service Best Buy...wouldn't even give me a discount on the one I wanted even though it was the display model and no more in stock...
Oh, and not to mention, I paid cash for the original laptop, still had the receipt and all the stuff, and they refused to give me the cash back. "It has to be on a Gift Card". Of course, you rat bastards. Force me to spend my money there...Cost me way too much time, money, patience, and aggravation. I thought the "Geek Squad" were supposed to be pro's...WRONG AGAIN.
Let's hope you don't screw up my camera, with it's Black Tie Warranty. Then there really will be some problems.
